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Evaluation

Partnership and Program Evaluation
Common Monitoring Activities

  • Plan on regular checkpoints at key intervals. The four recommended checkpoints and intervals for a program of one-year’s duration are:
    • Due date of the Partnership Agreement or Learning Plan
    • After the first 90 days from the Partnership start date
    • After the first 6 months — the mid-point for most programs
    • At the 11 to 12 month period — the end of a program cycle
  • Add additional events to bring the Mentoring pairs together:
    • Quarterly forums
    • Brown bag luncheons
    • Corporate sponsored events

These events serve as continual reinforcement of the commitments of the mentoring pairs.


Data Gathering Techniques

The data gathered at the above-mentioned checkpoints is typically obtained by a few simple methods.  These include:

  • Self-report methods
    • Interviews — personal or telephone
    • focus groups
    • written questionnaires
  • Mentor partner observations and ratings
  • Third-party behavioral observation using the organizational or job    competencies as a measure

In many data gathering projects, a partial response rate from the target audience of over 55% is seen as acceptable, satisfactory and effective. In evaluating the success of a Mentoring program, this is not good enough. Each measurement activity must shoot for total coverage of all enrollees, especially in the pilot phase of an initiative.  Follow-up telephone calls, e-mails, and letters typically raise the level of response.

Measures Used to Quantify Success

  • Completion rates of the matched pairs
    • Satisfaction with the match
    • Desire to continue the match

What the measure shows: Success rates could either exceed, match or fall short of the expected completion

  • Time the pairs spent together
    • Frequency of meetings
    • Relevancy of discussion topics

What the measure shows: Credibility of the self-reports and ratings of the partners

  • Attendance at, and participation in essential program sponsored events:
    • Orientation sessions
    • Training-forums
    • Follow-up sessions
    • Evaluation checkpoints

What the measure shows: Commitment to the program and its process

  • Achievement of the pair’s learning objectives
    • Completing a Partnership Agreement or Learning Plan
    • Keeping meeting commitments

What the measure shows: Results achieved through partners’ commitment to deliverables

  • Company-specific indicators of developmental gains
    • Core competency attainment
    • Changes in 360 evaluation

What the measure shows: Mentoring as a process was able to achieve results in these areas

Indicators of successful program execution

  • Execution of the program
    • Ratings of program design
    • Ratings of team process-support of Coordinator
    • Communications about the program
    • Efficacy of orientation and training

What the measure shows: Success or failure of the partners could be due to excellent or poor program execution overall or in part

  • Program Expansion
    • requests from individuals
    • Requests from organizations
  • Ripple effect – more spontaneous mentoring reported
  • ROI
    • Increased savings and earnings
    • Improved retention & recruitment

Evaluation methods and tools are available for measurement of progress at three critical points of a mentoring partnership.

Pages

  • About Us
    • Mission/Vision
  • Fundamentals
    • Mentoring Defined
    • The Business Case
      • Diversity
      • Individual Learning & Development
      • Preparing for 2010
      • Intellectual Capital
      • Leadership Mgmt Development
      • Employee Engagement
      • Recruitment and Retention
    • Mentoring & Inclusion
    • Mentoring Formats
      • Informal
      • Formal
      • Hybrids
    • FAQS
  • Events
    • Webinars
    • On Demand
  • Resources
    • Consulting
      • Program Implementation
      • Assessment
      • Evaluation
      • Training
    • Materials
      • Articles
      • Presentations
      • Publications
      • Training Tools
    • Online Tools
  • Join In
    • Mentoring Roundtables
    • Share A Mentoring Story
  • Contact

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